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Amazon’s Physical Retail Struggles Continue: Closing More Grocery Stores and Amazon Go Locations

Amazon Faces a Difficult Road in Physical Retail

Amazon continues to have difficulty succeeding in physical retail despite its extensive knowledge and substantial financial resources. Several of the business’s Amazon Fresh grocery stores and several of its Amazon Go locations, which use just-walk-out cashierless technology, will be shutting, the company just revealed. This action comes only a year after the internet behemoth closed several of its one-off retail ideas in an effort to concentrate on its supermarket franchises, including its bookshops, 4-Star stores, and Pop Up sites.

Retail Sales at Stores Aren’t Increasing

Since purchasing Whole Foods Market in 2017, Amazon has made an attempt to integrate physical locations heavily into its business, although sales have not been as strong as anticipated. The income from physical stores peaked in 2022 at approximately $19 billion, which was just 3.6% of Amazon’s $514 billion in total sales. Even though Whole Foods was primarily responsible for these branch concepts, they nevertheless had a high price tag, as seen by the $720 million impairment charge relating to property, equipment, and operating leases in the fourth quarter.

Challenges of Cashierless Technology

While Amazon’s just-walk-out technology was previously seen as ground-breaking and distinctive, other shops, like Standard AI, Zippin, and even Walmart, have now embraced it. Even the market leader in food delivery, Instacart, just revealed its own Scan & Pay technology.

A Future for Traditional Retail

Amazon will continue to try out novel concepts in physical retail, like its Amazon Style clothes boutiques, but it is obvious that the corporation is not as successful there as it is online. Amazon is not intruding on the area of physical shops, and Walmart is not endangered by Amazon’s plans to enter the grocery business.


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